Refunds and returns
You have the right to refuse the purchased goods within 14 days after receiving the order. Only unused and undamaged goods can be returned.
Right of withdrawal form in Word format is available here.
Right of withdrawal form in PDF format available here.
Return of e-store goods:
SIA “Miljons sveču grupu mājai”
Imantas 8. līnija 1, korpuss 3,
Rīga, LV-1083
Latvija
SIA “Miljons sveču grupu mājai” will refund the money to the payer's account within 30 calendar days from the moment of receiving the returned goods.
RETURNING DEFECTIVE PRODUCTS
If you have received a damaged product, please send an application by writing to info@miljonssvecugrupumajai.lv stating the order number, product name, phone number and adding a description and photo of the damaged product.
In case of unclear questions, write to info@miljonssvecu.lv or call during the working hours of the Candle workshop +371 26176901